Refund Policy

QuoteFyn paid plans are sold through our reseller Freemius, Inc. Refunds are processed by Freemius back to your original payment method.

14-day money-back guarantee

If QuoteFyn isn't right for you, request a refund within 14 days of your first payment for a plan and we'll refund it in full.

• Applies to your first purchase of a monthly or annual plan, and to an upgrade within 14 days of the upgrade payment.
• Renewals (later monthly or annual charges) are refundable only if you request it within 14 days of the renewal and have not used the paid features since that renewal.
• After a refund, your account moves to the Free plan. Your quotes and data stay.

How to request a refund

To request a refund, email support@quotefyn.com from your account email within 14 days of the payment, with the invoice or order number (shown in Billing → Invoices). Approved refunds go back to your original payment method through our reseller Freemius and may take 7–10 business days to show up, depending on your bank.

Exceptions

We may decline refunds for accounts suspended for abuse or for violating our Terms of Service, or where we see repeated purchase-and-refund patterns.

Cancelling instead

You can cancel any time from Billing. Cancelling stops future renewals; you keep paid features until the end of the period you paid for.

Payments between freelancers and their clients

This policy covers only QuoteFyn subscriptions. Payments that clients make to freelancers through QuoteFyn proposals go directly to the freelancer. Refunds for those are between the client and the freelancer.

Your statutory rights

Nothing in this policy limits rights you have under consumer law in your country.